What is a primary objective of the CAPA process?

• A. Blaming individuals for errors
• B. Addressing systemic issues to prevent recurrence
• C. Increasing production speed
• D. Reducing documentation

Answer: (B)

CAPA is about finding the real cause of a problem and making changes that stop it from happening again, by strengthening the system rather than pointing fingers at individuals. It uses root-cause analysis to uncover where processes, equipment, materials, or training are failing, and then puts corrective actions in place to fix those weaknesses. It also adds preventive actions to reduce the chances of a similar issue occurring in the future, improving overall quality and compliance. This is why addressing systemic issues to prevent recurrence is the best choice—the focus is on the process and system, not on blaming people, rushing production, or reducing documentation, which don’t reliably prevent future problems.