Which practice best describes how to inspect received products?

• A. Inspect only if packaging is damaged
• B. Closely inspect to ensure they match ordered and quality is intact
• C. Rely on packing slip alone
• D. Inspect only the packaging, not the contents

Answer: (B)

When receiving products, the essential practice is to verify both quantity and quality against the order. This means opening the cartons when safe, confirming the items and quantities match the purchase order, and checking that the products are in good condition. It also involves looking at packaging integrity, any temperature or storage requirements, and, for applicable items, checking lot numbers or expiration dates to ensure the contents are appropriate and safe to use.

Relying only on the packing slip can miss real issues like the wrong items, missing units, or damaged goods that aren’t evident from the slip alone. Inspecting only the packaging is insufficient because the contents inside can be incorrect or compromised even if the exterior looks fine. Thorough inspection ensures that what was ordered is received in good condition, reducing delays, returns, and safety risks. Document any discrepancies and follow your receiving procedures for accepting, returning, or requesting replacements as needed.